User Manual

Firmware Updater

Update Instructions:
  • Please ensure to connect the keyboard USB cable directly into your PC. Do not use a USB hub in order to prevent firmware update failure due to potential insufficient power draw
  • After update is complete, unplug and re-plug the USB cable to power cycle the keyboard. This will help clear unwanted old cache memory
  • If you are using the Web App, please ensure to "Reset All" to clear old browser cache memory, see below: